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April 21, 2020 Update:
We will remain closed until the Governor lifts the closing requirements. We are not charging any tuition at this time unless a family requests that we run a payment. We are unsure of how summer camps and classes will run until we know when we will be allowed to reopen. You will receive communications from us as soon as we have that information.
If you have any specific questions about your account, please email firstname.lastname@example.org and the office manager will respond to you within 3 days. Thank you so much for your continued patience and support and we look forward to seeing you all VERY soon we hope!! Stay safe and healthy!
MARCH 15, 2020 UPDATE – RED CEDAR GYMNASTICS IS CLOSING FOR ALL REGULAR CLASSES & SCHEDULED ACTIVITIES EFFECTIVE MARCH 15, 2020.
After a weekend of monitoring government information and out of a desire to help “flatten the curve” for all of us, Red Cedar Gymnastics has made the decision to close our gym as of today, March 15, 2020. We will be pushing the “pause” button on all classes and practices and will restart at this point when we are able to safely reopen again.
Frequently Asked Questions:
How long will you be closed?
We don’t know. We will take things one week at a time and will keep you updated. As soon as it is safe, we plan to reopen if only on limited basis.
Will you be holding Open Gyms or any activities besides classes?
No. RCG will be completely closed.
What about Birthday Parties and Private Lessons?
These events are also canceled. Events such as Birthday Parties & Private Lessons will be handled on an individual basis. We will contact families with these events scheduled to address their arrangements directly within the next few days.
Will you be offering refunds or make ups for classes missed?
When we reopen, we will restart our programming at the point we are at today which is starting Week 8 out of a 10 Week session. When classes resume, our athletes will return to the class they would be attending this week with 2 remaining weeks in this session.
Will you continue to provide extra make ups as offered earlier?
No. At the time we offered this option we were anticipating the ability to remain open. Under those circumstances we wanted to make allowances for any illness families may experience. With the decision to pause the session, no absences will be recorded, and no additional make ups should be necessary. Of course, if situations change we will adapt accordingly.
How will this impact next session?
Our current plan is to finish our current session when we return and start the next session 3 weeks after we return.
What about upcoming camps?
At this point we are unsure whether we will be able to run our Spring Break Camps. If we are unable to do so we will contact enrolled families to discuss options.
Will you be offering refunds for the current session?
No. We are pausing the current session with plans to restart when safe to complete this session without loss of classes for participants.
How will this be handled for TeamRCG members?
This is something we are working through and we will update impacted families when we have a plan in place.
During this time we will answering phones and emails on a limited basis. Please allow for up to 3 business days for a response.
We sincerely thank you for your patience and support in this time. We are working hard as a business to remain a part of this community we love and to take care of our wonderful coaches and staff we appreciate so much during this crisis.
SCHOOL YEAR OFFICE HOURS:
Monday-Thursday – 11:00am-8:00pm
Friday – 4:30 – 8:00pm
Saturday – 9:00 – 2:00pm
Sunday – CLOSED
Please note that the gym is completely closed on the following dates.
May 22-25, 2020 – Memorial Day weekend
July 4-12, 2020 – Summer Break